About MirrorMadness

A few words about us
 
We are manufacturers of quality decorative & designer mirrors.  Many of the mirrors in our range are made to order, while others are sourced from around the world.
 
We aim to give you excellent service with help and advice if needed and a quality product.
 
Please contact us by email or phone and we will be pleased to help with your enquiry.
 
New products are added to our range frequently along with special offers.  Please check back regulary.
 
 
For your information
 
Ordering
Orders may be placed by using most credit & debit cards either online using the secure Paypal service, a paypal account is not required, but is available as an option - if not required simply choose "Pay with Debit or Credit Card" on the Paypal "Choose way to Pay" option screen or if you prefer by contacting us by phone on the number shown above and we will be pleased to help you with your order and take your payment over the phone.  Once your order is placed either online or over the phone we will email you confirmation of your order, so that you may check that all the details are correct.  The sales office is usually open Monday-Friday 10.30-5PM, at busy times or outside of these hours an answering service is available, if a message is left we will contact you as soon as possible.  Alternatively an email may be sent using the contact us page.
 
Delivery
Delivery is free to most UK mainland destinations.  There may be an additional charge for some locations or remote areas, and certain requested courier services, if so we will advise of this before your order is processed.  Many of our mirrors are made to order, we aim to dispatch your order usually within 7-10 working days.  We will keep you informed if there are any unexpected delays.  All items are quality checked before being despatched.
 
Returns
If for any reason you are not happy with your purchase or it arrives damaged,  please contact us before returning it to us.  Goods received that were damaged in transit should be reported to us within 7 days of delivery.  We will arrange for faulty or damaged items to be collected. When we have received the item back we will examine it and replace or refund as required.  Under the distance selling regulations you have 7 working days following the day after you receive the item to return it to us at your own expense if you just change your mind (Please note that this does not include items that have been custom made to your own requirements). The item should be unused and in its original packaging. It is your responsibility to ensure that we receive the item back in an undamaged and in as new condition. Please make sure that the item is very well packaged and protected and if possible use a suitable insured courier service to ensure that it reaches us in good condition. Once we have received the item back we will examine it and provided it is in a resalable and in as new condition, we will issue a refund or exchange it for another item.